Now is a great time to make sure your store is ready for the holidays. When was the last time you or someone you know critiqued your site from the perspective of your ideal customer? For maximum conversions, you must take into account every step of the shopping process and effectively measure the success of each stage to best understand the final conversion metric.
Follow these tips to see if you are ready to take on the holiday season full force. (excerpts from full article)
Search > Enter >
Shop > Cart = Purchase
The Search:
- What “ready-to-buy” key phrases would be valuable to position your product or section pages with?
The Entrance:
- Are the customer’s most important questions answered first?
- Is the customer presented with “information overload” upon arrival?
The Shopping Experience:
- How many “clicks” are your visitors
away from a purchase?
The Cart:
- Is the checkout process seamless
and comfortably integrated in your
site design?
Viewing your store from the perspective of a potential customer (or asking someone to critique it for you) is a valuable step in catching little nuances that may make the difference between converting or losing a sale.
Our strategic team is well-versed in conducting reviews and audits of online stores and are always available to make recommendations and implement them. Make the most of this season and improve your store for ongoing success! |